1. What is the delivery time for my order?
- Cash on Delivery (COD) Orders: Orders are delivered within 7 to 9 business days.
- Paid Orders: Orders are delivered within 3 to 5 business days.
2. How can I track my order?
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. Use this number to track your order through our shipping partner’s website.
3. What payment methods do you accept?
We accept Cash on Delivery, Easypaisa, Jazzcash, and card payments.
4. What is your refund policy?
We offer a 5-day refund policy with an unboxing video as a requirement. The refund amount will be transferred within 7 business days after approval.
5. How do I contact customer support?
You can reach our customer support team at thebestfind04@gmail.com or call us at +923339006821.
6. Do you offer international shipping?
Currently, we only offer shipping within Pakistan.
7. What should I do if I receive a damaged or incorrect product?
Please contact our customer support team immediately with your order details and a photo of the damaged or incorrect product. We will assist you in resolving the issue.
8. Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. Once an order is processed and shipped, we may not be able to make changes.
9. How can I stay updated with your latest products and offers?
Follow us on social media and subscribe to our newsletter to stay updated with our latest products, promotions, and exclusive offers.
10. Are your products genuine and of high quality?
Yes, we ensure that all products listed on our site are genuine and meet our high-quality standards.